HELP
Report Stamp support
Human help for beta users and field teams.
Send the account email, phone model, Android or iOS version, app version, and a short description of what happened. Do not email private report evidence, passwords, API keys, or full identity tokens.
Before contacting us
- Check that the app is updated and that your phone has available storage.
- Keep the app open briefly on a stable connection if evidence is waiting to upload.
- Use “Restore purchases” from Plan & billing if a plan is missing.
- For a verification error, include the public Stamp Verify link, not the private report.
Beta support target: a first response within two business days.